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Leisure Tours Global

Privacy Policy

How Leisure Tours collects, uses and protects personal information when you visit our website or book services.

Effective date: 19 November 2023

About this policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit https://www.leisuretours.in or book services with us.

Information we collect

Personal identifiers
Name, email address, phone number, passport details (for international bookings or hotel check-in mandates), and billing address.
Travel preferences
Travel dates, dietary preferences, and special assistance requests.
Payment data
We do not collect, store, or process raw credit/debit card numbers or CVVs on our servers. All financial transactions are securely handled through authorised, PCI-DSS-compliant payment aggregators, such as Razorpay. We retain booking and payment references, amounts, payment status, payment method and receipt details to manage bookings, verify payments and issue receipts.

How we use your information

  • To confirm reservations, process booking invoices, and coordinate logistics with verified third-party partners, including hotels and transport operators.
  • To communicate booking confirmations, itinerary updates, and urgent alerts.
  • To comply with statutory tax, accounting, and security regulations.

Sharing of information

We never sell or rent your personal information. We disclose data solely to service providers needed to operate our website or fulfil your booking, and to authorities when required by law:

  • Service providers directly involved in fulfilling your itinerary, including hotels, drivers, and airline systems.
  • Website and booking-service providers: Razorpay for payments, Supabase for booking records and account access, Resend for transactional emails, and Cloudflare Turnstile for security verification.
  • Legal and law-enforcement authorities when required by applicable law.

Data security

We apply industry-standard SSL encryption and secure hosting practices to protect your data against unauthorised access, alteration, or disclosure.

Your rights & enquiries

You may request access to, correction of, or deletion of your personal data by contacting us at ceo@leisuretours.co.in.